Procurement of EIT

External vendors who supply JHU with software, websites, or web–based content must undergo an accessibility review prior to contract negotiations.

For pre–built, or “off the shelf,” applications, the application must undergo an accessibility review by JHU before purchase. This includes automated accessibility checks and foundational navigation checks using tools such as JAWS and VoiceOver. For new work where the application, website, or content does not exist at the time of contract negotiation, the vendor must document accessibility compliance in work completed for other clients, or must have documentation of their process for incorporating accessibility into their product.

When meeting the terms of the contract, the vendor shall comply with the Americans with Disabilities Act (ADA), including but not limited to supporting assistive software or devices such as large print interfaces, voice-activated input, and alternate keyboard or pointer interfaces in a manner consistent with the Web Content Accessibility Guidelines (WCAG 2.1 AA) published by the World Wide Web Consortium’s Web Accessibility Initiative, which may be found at

Vendor deliverables will undergo accessibility verification by JHU:

  1. Websites or web-based applications, including content such as video or documents on the website, shall undergo a prompt review by the JHU Office of Communications to verify WCAG 2.1, Level AA criteria before the end of the contract with the vendor. The vendor shall receive a report of all compliance issues and remediate them accordingly.
  2. Desktop or smartphone applications must meet all WCAG 2.1, Level AA criteria. If the application cannot meet all WCAG 2.1, Level AA criteria, the vendor must provide a Voluntary Product Accessibility Template (VPAT) document ( describing the non-accessible portions of the application and how they can be remediated.

Procurement will provide a list of approved vendors that departments are strongly encouraged to work with to provide interpreting services, transcribing services, and captioning services in order to make information accessible. This list is can be found on the Communication Access Resources page.

For additional information, please contact Procurement:

Procurement contacts:

Johns Hopkins University
Phone: 443-997-1000

Johns Hopkins Health System
Phone: 443-997-0990