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Grievance Procedures for Students with Disabilities

Reporting Concerns, Informal Resolution and Formal Grievance Procedures

Johns Hopkins University has adopted these procedures to facilitate the resolution of concerns and complaints by students with disabilities.

Reporting Concerns

A student with a concern related to a disability should first attempt to discuss the matter with the disability services provider at the school where they are taking courses. Each school has at least one designated disability services coordinator, and a list of the student disability coordinators is available if a students is unsure who that contact would be.

Informal Resolution

If a student is not satisfied with the resolution proposed by their school’s disability services coordinator, they should discuss the matter with the Executive Director, Student Disability Services:

Cathie Axe
caxe1@jhu.edu
410-516-1107

Formal Grievance Procedures

A student may file a formal grievance with the ADA Compliance Officer after attempting to resolve the concerns with the schools’ disability services coordinator and the Executive Director. The formal grievance should be filed as soon as practicable with:

Aaron Hodukavich
ahoduka1@jhu.edu
410-516-8075

The grievance must be in writing and include the following:

  1. The student’s name, address, email address and phone number;
  2. a full description of the student’s concern(s);
  3. a description of the efforts made to resolve the concern through the school and Executive Director; and
  4. a statement of the remedy requested.

Upon receipt of the grievance, the ADA Compliance Officer will promptly review the information contained within to make an assessment as to whether the grievance should be reported as discrimination, harassment, and/or retaliation in accordance with the University’s Discrimination and Harassment Policy and Procedures. Grievances reported as discrimination, harassment, and/or retaliation will be handled in accordance with the University’s Discrimination and Harassment Policy and Procedures.

All other grievances will be investigated by the ADA Compliance Officer. Upon completion of the fact-gathering process, the ADA Compliance Officer will prepare and transmit a written reply to the student and the party(ies) against whom the grievance is directed.

US Department of Education Contact Information
Students may always contact the following regarding allegations of disability discrimination in violation of Section 504:

U.S. Department of Education
Office for Civil Rights
Lyndon Baines Johnson Department of Education Bldg
400 Maryland Avenue, SW
Washington, DC 20202-1100Telephone: 800-421-3481
FAX: 202-453-6012; TDD: 800-877-8339
Email: 
OCR@ed.gov

Philadelphia Office
Office for Civil Rights
U.S. Department of Education
The Wanamaker Building
100 Penn Square East, Suite 515
Philadelphia, PA 19107-3323Telephone: 215-656-8541
FAX: 215-656-8605; TDD: 800-877-8339
Email: 
OCR.Philadelphia@ed.gov

 

US Department of Justice Contact Information
Students may always contact the following regarding allegations of disability discrimination in violation of the ADA:

Students can also file an Americans with Disabilities Act complaint alleging disability discrimination against a State or local government or a public accommodation (including, for example, a restaurant, doctor’s office, retail store, hotel, etc.) by mail or online. To learn more about filing an ADA complaint, visit www.ada.gov/filing_complaint.htm). To file an ADA complaint you may send the information requested at www.ada.gov/fact_on_complaint.htm to:

US Department of Justice 950 Pennsylvania Avenue, NW
Civil Rights Division
Disability Rights Section 1425 NYAV
Washington, D.C. 20530
Fax: (202) 307-1197

You may also file a complaint online at www.ada.gov/complaint/.
If you have questions about filing an ADA complaint, please call:
ADA Information Line: 800-514-0301 (voice) or 800-514-0383 (TTY).

Main Section Telephone Number: 202-307-0663 (voice and TTY)