Contact SDS
Please select from this list of SDS Offices by School/Division
Tips for working with all types of disabilities
- The student is usually the best person to ask about their needs.
- Some disabilities are visual, many are not; you may not know the person has a disability.
- Consider each person individually; the guidelines below should be helpful but may not apply in a particular case.
- Ask before providing assistance.
- Interact directly with the person, not an interpreter or personal care assistant.
- Get to know the person; dispels stereotypes, increases comfort.
- Ask about strengths and weaknesses to have a better idea of how to explain material.
- Ask questions to check for understanding.
- Contact SDS if:
- You have any questions or concerns.
- What is requested seems to be unreasonable or conflicts with standards.
People who have attention deficit disorder
- May struggle with focus and attention in the classroom, but may not show signs of it one on one.
- Conduct meetings in reduced distraction areas whenever possible.
- Highlight key points or concepts.
- May need things explained or repeated more than once.
- May benefit from breaking things down into smaller pieces or putting a single problem on a page.
- Could benefit from working through problems as you discuss them; have the student teach you.
- Check in more frequently to make sure the student is understanding.
- May have trouble with timelines or follow through.
- Refer student to SDS if you suspect a student may have undiagnosed ADHD; this is pretty common!
People with learning disabilities
- Tend to learn best through a multi-sensory approach.
- May need to have things explained in different ways.
- Pause between ideas/concepts to allow for more time for processing.
- Could benefit from working through problems as you discuss them; have the student teach you.
- May find diagrams or pictures helpful in explaining concepts.
- May benefit from using mnemonic devices or tricks to assist with memorization; highlight key points or concepts.
- Refer student to SDS if you suspect a student may have undiagnosed LD; this is pretty common!
People who are on the autism spectrum
- Select a central location to meet that the student is familiar with if possible.
- Develop a set schedule if possible; prepare student ahead of time if changes are needed.
- May have trouble with eye contact and making small talk.
- May be very sensitive to stimuli.
- May understand material/concept but may need assistance developing confidence, prioritizing or understanding what to do on a homework or lab report.
- Breaking things into smaller segments can be helpful.
- May need more time to process information.
- May be helpful to be very clear and concrete about things such as it being time to end the session.
People who are hard of hearing
- Students may or may not use hearing aids.
- Speak in a normal tone and volume. Speaking loudly is often not helpful and may distort your speech; speak loudly only if asked to do so.
- Face the person when speaking and keep your hands away from your face.
- May not want people to be aware of the hearing loss.
People who are deaf
- If a person is using an interpreter, speak and look directly at the student, not the interpreter.
- Most deaf students have experience communicating with the people who can hear.
- Let the person guide you as to how best to communicate.
- Make sure you have the person’s attention before speaking to them.
- To get a person’s attention, gently tap them on the shoulder, wave or use another visual signal.
- Face the person when speaking as they may rely heavily on visual cues.
- Only about 33% of spoken language can be picked up by lip reading; try another word instead of repeating the same one.
People with physical or mobility impairments
- Choose an accessible location to meet; make sure the space is large enough for the person to move around if they use a wheelchair or scooter.
- Can be caused by a wide range of physical and medical conditions; may fluctuate in severity.
- Ask before giving assistance.
- If you are speaking to someone who is using a wheelchair, sit down or adjust your position so you are speaking on the same level (don’t lean on the wheelchair).
- Be aware of road and sidewalk conditions when walking with a person who uses a wheelchair.
People who have low vision
- May not be able to see you or find you easily; make a plan to meet in a particular place.
- 80% have some vision (legally blind is anything beyond 20/200).
- May try not to let others know about their vision loss.
- May need to meet in a central or well-known location that they choose.
- May need to enlarge things or work in large format.
- May need to cover visually-intensive material more slowly.
- May need to clarify things covered in class that they could not follow visually.
People who are blind
- Identify yourself when you approach so the person knows that you are there.
- Ask before offering assistance; offer your arm for the person to take.
- Don’t worry about saying “I’ll see you later.” Such conventions are not offensive..
- Provide visual descriptions instead of gesturing or pointing.
- Be descriptive when providing directions; when guiding someone to a chair, place their hand on the back of it.
- Refer to people by name if you are speaking in a group setting.
- Guide dogs should not be treated as a pet.
People who have psychological or medical conditions
- If a person lets you know about such a condition, you may want to ask how you can help.
- Conditions may be intermittent, episodic and/or temporary.
- Flexibility with attendance, deadlines and participation may be needed.
- Encourage students to register with SDS, especially if needs are significant or continuing.