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Make sure videos have accurate captions and audio files have a transcript. Automated captions, while useful, do not provide the level of accuracy needed for deaf and hard of hearing viewers. Large events (webinars, public talks, university events) should have live human captioning.
Here are some useful captioning and transcription resources:
- W3C Resource on Making Audio and Video Media Accessible
- Why automated captions are not sufficient for accessibility needs
- Panopto and closed captions at JHU
- Viewing captions in a Zoom meeting
- Enabling live transcription in Microsoft Teams Meetings
- Captioning guidelines and best practices from the Described and Captioned Media Program
- JHU vendors of accessibility services (including captioning, transcription and ASL interpreting)